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Clear answers for finding work, hiring Filipino talent, managing your account, and fixing common problems.
34 guides found
Start here: find remote work as Filipino talent
Follow the shortest path from a new account to a complete profile and a well-targeted first application.
Read guideStart here: hire Filipino remote talent
Set up a credible employer profile, publish a clear job, review applicants, and begin direct conversations.
Read guideCreate and complete your talent profile
Show employers credible evidence of what you can do, the roles you want, and how to contact you.
Read guideUnderstand talent profile review and approval
Understand profile status, what reviewers look for, and what to do if information needs correction.
Read guideFind, filter, and save suitable jobs
Use broad searches first, narrow deliberately, and evaluate the full listing before applying.
Read guideUnderstand Apply Points and application limits
See how Apply Points pace applications and how job-level limits differ from your personal balance.
Read guideApply for a job with a strong application
Check fit, update your evidence, answer the employer directly, and confirm the application was submitted.
Read guideWhat happens after you apply
Confirm delivery, understand employer-controlled outcomes, and keep your job search moving while you wait.
Read guideEligibility and finding your first remote job
Use honest transferable evidence, realistic searches, and a complete profile when pursuing your first remote role.
Read guideUnderstand Priority Placement
Compare the optional placement service with regular job applications and verify its current terms before joining.
Read guideBuild a company profile candidates can trust
Use accurate identity, branding, business context, and contact information to reduce candidate uncertainty.
Read guidePost a clear, effective job
Give qualified talent enough information to self-select and submit useful applications.
Read guideUnderstand job review status and visibility
Distinguish drafts, pending review, published, paused, and closed jobs before troubleshooting visibility.
Read guideManage jobs and current account limits
Keep listings accurate and use live account and pricing screens as the source of truth for changing limits.
Read guideReview and manage applicants consistently
Turn applications into a defensible shortlist using the same job-related evidence for every candidate.
Read guideMessage applicants and manage conversations
Send purposeful messages, set expectations, protect sensitive information, and troubleshoot missing conversations.
Read guideFind, favorite, and invite talent
Use filters as discovery tools, evaluate complete profiles, and send relevant invitations instead of waiting only for applications.
Read guideUnlock talent contacts and resolve access problems
Know what one unlock provides, what it cannot guarantee, and how to troubleshoot credit or contact-data issues.
Read guideUnderstand plans, credits, and conversations
Use the live pricing, checkout, billing, and account screens as the source of truth for changing employer access.
Read guideWhat happens after payment or access expiry
Verify confirmation, account access, credits, renewal state, and what remains available when paid access ends.
Read guideUnderstand Concierge Hiring
Decide whether the current hands-on hiring service fits your role, timeline, and internal review capacity.
Read guideSign in with email or Google and use claim links
Return to the correct account without creating duplicates and understand how claim links connect an existing record.
Read guideChoose or correct your account type
Choose the workspace that matches your goal and contact support if an existing account was assigned incorrectly.
Read guideManage notifications and missing emails
Check account settings, inbox filtering, and the in-product source before assuming an email was never sent.
Read guideUse billing settings and the customer portal
Use the live checkout, account, and billing portal to verify the terms attached to an employer purchase.
Read guideCancellation, refunds, and guarantee requests
Treat cancellation, refund, and guarantee eligibility as separate processes governed by the terms attached to the purchase.
Read guideDelete or recover your account
Know what deletion changes immediately, how the recovery window works, and when data is permanently removed.
Read guideContact RemoteFilipino support effectively
Send the identifiers, timeline, expected result, actual result, and screenshot support needs—without exposing secrets.
Read guideFix registration and profile problems
Use the displayed error and a controlled retry to isolate account, validation, file, or browser problems.
Read guideFix job search and filter problems
Reset to an unfiltered job list, add constraints one at a time, and distinguish no matching inventory from a technical failure.
Read guideFix application errors or a missing submission
Use the exact error to distinguish profile validation, point balance, job availability, network delay, and a true missing record.
Read guideFix employer listing visibility problems
Verify the saved record, current status, public URL, filters, and account access before reposting.
Read guideFix messages, payments, credits, or account access
Verify the correct account and recorded transaction before retrying a message, unlock, portal action, or payment.
Read guideStill need a hand?
Send us the email on your account, the page you were using, and a screenshot if possible.
Email [email protected]