Help Center
Help Center
Troubleshooting
Practical checks for common profile, search, application, listing, message, and payment issues.

Fix registration and profile problems
Use the displayed error and a controlled retry to isolate account, validation, file, or browser problems.
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Fix job search and filter problems
Reset to an unfiltered job list, add constraints one at a time, and distinguish no matching inventory from a technical failure.
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Fix application errors or a missing submission
Use the exact error to distinguish profile validation, point balance, job availability, network delay, and a true missing record.
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Fix employer listing visibility problems
Verify the saved record, current status, public URL, filters, and account access before reposting.
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Fix messages, payments, credits, or account access
Verify the correct account and recorded transaction before retrying a message, unlock, portal action, or payment.
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