Help Center

Help Center

For employers

Publish jobs, review applicants, contact talent, and manage hiring access.

Build a company profile candidates can trust

Use accurate identity, branding, business context, and contact information to reduce candidate uncertainty.

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Post a clear, effective job

Give qualified talent enough information to self-select and submit useful applications.

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Understand job review status and visibility

Distinguish drafts, pending review, published, paused, and closed jobs before troubleshooting visibility.

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Manage jobs and current account limits

Keep listings accurate and use live account and pricing screens as the source of truth for changing limits.

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Review and manage applicants consistently

Turn applications into a defensible shortlist using the same job-related evidence for every candidate.

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Message applicants and manage conversations

Send purposeful messages, set expectations, protect sensitive information, and troubleshoot missing conversations.

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Find, favorite, and invite talent

Use filters as discovery tools, evaluate complete profiles, and send relevant invitations instead of waiting only for applications.

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Unlock talent contacts and resolve access problems

Know what one unlock provides, what it cannot guarantee, and how to troubleshoot credit or contact-data issues.

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Understand plans, credits, and conversations

Use the live pricing, checkout, billing, and account screens as the source of truth for changing employer access.

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What happens after payment or access expiry

Verify confirmation, account access, credits, renewal state, and what remains available when paid access ends.

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Understand Concierge Hiring

Decide whether the current hands-on hiring service fits your role, timeline, and internal review capacity.

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Quick answers

Questions we hear most often

Why is my job not visible yet?

A listing may be incomplete, paused, closed, or awaiting review. Open Jobs to see its current status.

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Does unlocking guarantee a reply?

No. Unlocking gives you the contact details currently available for that talent profile; outcomes depend on your outreach and the candidate.

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Which limits apply to my account?

Check the live Pricing page and your account screens because offers and limits can change.

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