Refund Policy
Last updated: Jul 1, 2026
1. Scope
This policy applies to paid subscriptions and one-time paid services purchased directly from RemoteFilipino.
2. 30-Day Money-Back Guarantee
First-time paid customers may request a full refund of the initial term within 30 calendar days of purchase if qualified interest was not received through the Platform during that period.
3. Priority Placement Deposit Guarantee
For Priority Placement, the $97 deposit is refundable if you are accepted into the program, complete onboarding, stay responsive, attend scheduled interviews, remain open to suitable roles matching the information you provided, and are not hired for a paid remote role, paid trial, or paid contract introduced through RemoteFilipino within 30 days of completed onboarding.
If you are hired through Priority Placement, the $97 deposit is credited against the success fee shown on the service page.
4. How to Request a Refund
- Email [email protected] within 30 days of purchase.
- Include account email, company name (if applicable), and purchase date.
- Include a short summary of the issue to help our review.
5. Non-Refundable Cases
- Renewal terms after the first paid term.
- Accounts suspended for policy violations, abuse, fraud, or chargebacks.
- Partial-period or prorated refunds after the guarantee window ends.
- Fees charged by payment processors, banks, or currency conversion providers.
- Priority Placement candidates who become unresponsive, miss scheduled interviews, do not complete onboarding, or repeatedly reject suitable roles matching the information provided.
6. Processing
Approved refunds are returned to the original payment method. Processing times vary by bank and card network, and typically appear within 5 to 10 business days after approval.
7. Contact
For billing and refund questions, contact [email protected].
Legal entity: RemoteFilipino, 2549 Waukegan Road # 707, Deerfield, IL 60015.